Turning reviews into revenue
by giving hotels control
of their reputation

Free trial

Collect Reviews

Boost your hotel’s reputation by acquiring guest feedback through our customizable review questionnaires.

More reviews, more insights

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review analytics

Showcase Reviews

Enhance visibility, climb rankings, and increase bookings by integrating reviews into your website and distributing to the industry’s leading portals.

Enhance visibility, increase clicks

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booked

Analyze Reviews

Realize your strategic and competitive edge through statistical and semantic analysis.

Analyze all reviews in one solution.

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price analytics
  
Latest case study
More direct bookings, more reviews

More direct bookings, more reviews for German Hotel Weisser Hase

Clear results after just 7 months for Hotel Weisser Hase through active review management with Review Analytics

Latest whitepaper
Web Controlling – the path to success in e-commerce

Web Controlling – the path to success in e-commerce

With the rising commissions and fees hotels pay to third-party providers such as OTAs, it has become essential for survival to strengthen direct bookings.

Latest blog posts

Reach more customers through texting!

We’ve optimized the invitation process by texting review invitations

More connections and enhanced usability just for you!

Connecting to your Property Management System (PMS) or Channel Manager (CM) has never been easier!

See what control over your reputation feels like with your 30-day free trial

See why the hospitality industry turns to Customer Alliance for their reputation management

Our Semantic Analysis extended to Competitors

Keep an edge on the competition