This hotelier installed Review Analytics in March 2014 – you won’t believe what happened next!


Hotel Weisserhase blog post

When Hotel Weisser Hase acquired Review Analytics, its managers couldn’t predict what was actually going to happen. After only seven months using our solution, they received 142 new reviews, which helped increase their customer satisfaction index up to 90%. Managers couldn’t believe 23% of their guests were reviewing Hotel Weisser Hase thanks to the email inquiries automated through Customer Alliance’s review management system– Review Analytics. As an additional result, their review growth rate on HolidayCheck increased 160%. Furthermore, Review Analytics allowed Hotel Weisser Hase to integrate the hotel’s reviews on Facebook and increase direct bookings on their website.

Put simply – if you want to see your online reputation and your direct bookings increase, try our free demo and you won’t believe what happens next!




This hotelier installed Review Analytics in March 2014 – you won’t believe what happened next!

Hotel Weisserhase blog post

When Hotel Weisser Hase acquired Review Analytics, its managers couldn’t predict what was actually going to happen. After only seven months using our solution, they received 142 new reviews, which helped increase their customer satisfaction index up to 90%. Managers couldn’t believe 23% of their guests were reviewing Hotel Weisser Hase thanks to the email inquiries automated through Customer Alliance’s review management system– Review Analytics. As an additional result, their review growth rate on HolidayCheck increased 160%. Furthermore, Review Analytics allowed Hotel Weisser Hase to integrate the hotel’s reviews on Facebook and increase direct bookings on their website.

Put simply – if you want to see your online reputation and your direct bookings increase, try our free demo and you won’t believe what happens next!




November 13th

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Today the Customer Alliance team is in shock. It is hard to answer the phone, reply to emails, and come back to our everyday lives.

Today we are scared for ourselves, our loved ones and even strangers. And we hope the French hoteliers overcome any economic consequences following these tragic events.

Our team wants to honor the memory of the victims. We express our condolences to their families and friends. We salute the courage and the efficiency of the French security forces and medical organizations.

More than ever, we have to remain united against the extreme brutality deployed by the extremists and make sure we do not let them rule us with fear and violence.

image credit Jean Jullien