We’ve simplified the connection process for uploading your guest data to Customer Alliance. You can now connect to your PMS or CM from our online backend within a few easy steps.* Within your backend, simply navigate to “General Settings” then choose “Integrations”. From here you can define which PMS/CM you are currently using and would like to connect. If you do not see your PMS/CM on our list, let us know! We are always talking to different providers to expand our connections and improve your reputation management process.
You benefit from this import because you will seamlessly invite guests to review without having to login to the system. You can simply activate the interface and start uploading. Furthermore, we are always enhancing our API capabilities to further improve our connections with PMS/CM. Our end-goal is to reduce the time you spend managing your reviews and increase your time spent enjoying your guests and enhancing their experience.*