Updated help section with improved usability

Our intuitive to use review software “Review Analytics” is even more user-friendly now, because: We completely updated our help section.

That’s new:

  • Search bar: For individual keyword search
  • FAQ: Clearly structured answers to frequently asked questions
  • Video-Tutorials: For quick insights into particular system areas (system maintenance, options, statistics, etc.)

>>Explore the new help section now

Clients of Customer Alliance can further look forward to this product update:

Addition to the new question type: “Review on a 5-point scale” in the section: “Add new question.”

  • By now, it is possible to generate individual questions as question type “Review on a 5-point scale” (Next to options comment field, multiple choices (only one answer or multiple answers). These questions can be rated with one point (unsatisfying) up to five points (excellent).

>>Get used to the new question type now




About the author
Simone Verweyen

Simone Verweyen

Copywriter and Content Marketing Manager


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