Through every step of a guests stay, from reservation to check-in to during- and post- stay, you can transform their opinion of your hotel in a snap. Why not start their stay off on the right foot with a beautiful welcome email?
Our pre-stay communication feature allows you to do just that! We configured a friendly welcome email, adapted to your branding, that you can send before arrival. Make your guests feel welcome and valued by including all relevant information for their stay like your check-in time, information about the services you offer in-house and recommendations for activities in your area.
Start your guests stay with all the information they need. Our Pre-Stay communication helps you reduce your workload, improve efficiency, manage expectations, and upsell your services.
Do all of this without having to think about it. Once you setup your Pre-Stay communication, your guests start receiving the welcome emails automatically.
Pre-Stay allows you to rest easy knowing their stay is starting off with a positive and friendly impression.
Talk to your Customer Care Representative now to learn how you can get started with Pre-Stay communication today.
To fully use this feature, you will need to add the arrival date for your guests to your guest list. If you have your guests automatically importing, please contact Customer Care to improve your connection.