Statistics

Customer Alliance automatically analyses the feedback from your guests and makes this information available to you in real time.
This saves you precious time and increases your quality management capacity.

Quality Management:

• Statistical analysis saves you precious time.
• Get to know your guests' needs.
• Engage your guests in dialogue and encourage them to build long term connections to your hotel.
• Complaint management center for negative reviews.
• Comment and reply function (public and private).
• Graphical analysis according to subcategories over time.
• Benchmarking function.
• Add your own questions and assessment criteria.