{"id":10126,"date":"2013-10-24T18:06:41","date_gmt":"2013-10-24T18:06:41","guid":{"rendered":"http:\/\/www.customer-alliance.com\/verhaltenskodex\/"},"modified":"2013-10-24T18:06:41","modified_gmt":"2013-10-24T18:06:41","slug":"verhaltenskodex","status":"publish","type":"page","link":"https:\/\/www.customer-alliance.com\/de\/verhaltenskodex\/","title":{"rendered":"Verhaltenskodex"},"content":{"rendered":"<p>Bewertungen im Internet f\u00fcr Hotels sind zu einem unverzichtbaren Bestandteil des betrieblichen Qualit\u00e4tsmanagements geworden und haben zugleich einen starken Einfluss auf die Buchungsentscheidung von G\u00e4sten.<\/p>\n<p>Customer Alliance hilft Hotels, seine G\u00e4ste aktiv und systematisch zu befragen und die Bewertungen auf der hoteleigenen Webseite zu ver\u00f6ffentlichen. Dieser Verhaltenskodex von Customer Alliance zu seinen Hotelpartner dient als Richtlinie, um diese Ziele nachhaltig zu erreichen.<\/p>\n<p>&nbsp;<\/p>\n<h2>Wir stehen f\u00fcr\u2026<\/h2>\n<p>\u2026 die systematische Befragung von allen Hotelg\u00e4sten nach Abreise.<br \/>\n\u2026 echte Bewertungen tats\u00e4chlicher \u00dcbernachtungsg\u00e4ste.<br \/>\n\u2026 die Ver\u00f6ffentlichung aller Bewertungen (positiver wie negativer).<br \/>\n\u2026 eine Null-Toleranz-Politik gegen\u00fcber Manipulationen.<br \/>\n\u2026 die Wahrung der Anonymit\u00e4t der G\u00e4ste.<br \/>\n\u2026 Einhaltung aller gesetzlichen Datenschutzstandards.<br \/>\n\u2026 systematische Auswertungen von Beschwerden.<br \/>\n\u2026 einen fairen und transparenten Umgang mit Bewertungen.<br \/>\n\u2026 die direkte Einbindung der Bewertungen auf der Hotelwebseite und damit f\u00fcr mehr<br \/>\n&#8230; Unabh\u00e4ngigeit gegen\u00fcber Buchungs- und Bewertungportalen.<\/p>\n<h2>Wir sind gegen\u2026<\/h2>\n<p>\u2026 jede Manipulation oder F\u00e4lschung von Bewertungen.<br \/>\n\u2026 gekaufte oder bestellte Bewertungen.<br \/>\n\u2026 falsche Tatsachenbehauptungen.<br \/>\n\u2026 rechtswidrige, pers\u00f6nlich beleidigende oder rufsch\u00e4digende Bewertungen.<br \/>\n\u2026 Erpressungsversuche durch G\u00e4ste.<br \/>\n\u2026 Weiterleitung oder Verkauf von Bewertungen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bewertungen im Internet f\u00fcr Hotels sind zu einem unverzichtbaren Bestandteil des betrieblichen Qualit\u00e4tsmanagements geworden und haben zugleich einen starken Einfluss [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10126","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - 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