November 2014 Product Updates
We are excited to provide a brief recap of the updates implemented during this month!
New design update on the Questionnaire and In-House Feedback: rating points
In the last weeks, we tested how to increase the response rate for the Questionnaire- one of the most important parts of Review Analytics. Following the remarkable results of these tests, our rating bars have been replaced by rating points making it easier for guests to evaluate your services.
New language filter in Semantic Analysis: Italian
From now on, all Italian reviews can also help you understand your strengths and weaknesses.
Until now, only German, English, French and Spanish reviews could be analysed, but now Italian words also appear on the mentions table.
We hope you enjoy the updates!
Not a Customer Alliance user yet, but interested in improving your online reputation? Get a free live demo with one of our consultants!