January 2015 Product Updates

We are excited to share the product updates implemented throughout the month!

Questionnaire and “Thank You” page settings: more options available

You now have more settings options for your questionnaire and for the “Thank You” page your customers are redirected to, after leaving a review.

Along with the text personalization (which was enabled last week), it’s now also possible to customize the personal information fields (age group, username), as well as other elements, such as the visibility of the social sharing icons and the Newsletter sign-up option.

Individual reviews: additional portals available

You can now see your individual reviews on three new portals: hotelspecials, hotelreservierung, and hostelbookers.

Log-in page: New “Remember me” Feature

We’ve now implemented a “Remember me” feature on your Review Analytics log-in page, giving you the option to stay logged in to your account on your computer for up to a month.

Questionnaire settings: New text editing function

From now on, you’ll find even more detailed individualization functions for your questionnaire texts. The introductory sentences, as well as parts of the “Thank you page” where customers who submitted reviews are then led, are also editable! You can choose to leave the texts we’ve provided or to change them to personalize your message.

We hope you enjoy the updates!

Not a Customer Alliance user yet, but interested in improving your online reputation? Get a free live demo with one of our consultants!


Roxane Le Corre

PR & Marketing Assistant