June 2015 Product Updates

We are excited to share the product updates implemented throughout the month!

Improvements to your “Semantics” section

We’ve improved your “Semantics” page, providing more complete information with a semantic analysis of your reviews on external portals, in addition to your Customer Alliance reviews.

In response to customer requests, we’ve also brought back your “Word Cloud”. This feature helps you visualize your strengths and weaknesses by presenting to you the words that most arise in your reviews, in varied sizes and colors.

Questionnaire feature – Now optional comment box

We have a new feature for your questionnaire. You now have the option of removing the comment boxes which accompany your questions rated on a 5-point scale.

We hope you enjoy the updates!

Not a Customer Alliance user yet, but interested in improving your online reputation? Get a free live demo with one of our consultants!