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How to Enhance your Digital Guest Communication with Our Guest Journey Editor

We take your guest communication to a new level! Our Guest Journey Editor gives you full control over the communication with your guests. It allows you to send automated messages and individual questionnaires before, during and after their stay in order to create a unique and positive experience. As different…

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Lasciare le note interne per le valutazioni

Molti albergatori ricevono valutazioni che richiedono una comunicazione interna. Ad esempio, nel caso di una recensione negativa vorresti fornire ai colleghi alcune informazioni di background o spiegare come è stata gestita la comunicazione con l’ospite e se il problema potrebbe essere risolto. Questo viene fatto via e-mail in molti hotel,…

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How to Deliver a Seamless Guest Experience and Drive Revenue…

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How to Communicate More Efficiently with Our Internal Notes

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Respond to Booking.com Reviews From the Customer Alliance Da…

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Group Clustering Available in Brand Dashboard

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Track Brand NPS Score with Customer Alliance

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Collect Real Email Addresses from Booking.com Guests

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