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Update from Customer Alliance Regarding GDPR

As you are surely aware by now, the General Data Protection Regulation, better known as GDPR, is coming into effect on the 25th May 2018. As with any company which comes into contact with personally identifiable information of European citizens, Customer Alliance has been working hard to ensure compliance by…

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Set targets to better evaluate your performance

Whether you are a chain or an independent business, you probably set goals for each quarter or year which you hope your business achieves. Perhaps you even set goals for how you want your online reputation to grow across certain portals. Taking this into consideration as we developed your new…

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From the CEO: Reviews Are Boring and Can’t Be Trusted

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Over time comparison of your City Rank and your competitors

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Start building your Net Promoter Score (NPS) via your post-s…

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Start improving your guests stay before arrival through our …

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Reach more customers through texting! We’ve optimized the in…

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Simplify your reputation management through our To-Do module

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