Article

How to use Instagram to improve your guest experience

Guest experience is a central concern for hotel owners. So how can you personalise this experience? There are many factors to take into account. Of course, nothing can replace dedicated staff who are attentive to your guests’ needs. However, technology can certainly help to add value to the experience at…

Read more

Success story

How Acquario di Genova became one of the World‘s Top 10 Aquariums on TripAdvisor

In just two months of proactive online review collection with Customer Alliance, Acquario di Genova not only collected more than 3,000 reviews, but they even reached the top position on TripAdvisor! In October 2018, Acquario di Genova was recognised as one of the Top 10 Aquariums in the World by…

Read more

Article

How Can A Guest Experience Strengthen The Loyalty of Your Ho…

Read

Article

Facebook Recommendations and Commenting Now Supported

Read

Article

Pssst! Keep it to yourself! How your business benefits from …

Read

Article

5 ways to use the new questionnaire that you haven’t thought…

Read

Article

What Can Hoteliers Learn From Airbnb About an 11-Star Experi…

Read

Article

How can I ask guests for a review?

Read
1 9 10 11 12 13 20