Expert Roundup: The evolution of the Guest Experience

Because Guest Experience can be seen under different angles and perspectives, Expert Roundup: The evolution of Guest Experience aims to provide a pertinent overview of this topic. The fast pace of innovation in Guest Experience management makes it hard to tell where effort should be invested. We have assembled experts from various fields to give their opinion about the challenges of Guest Experience 2.0.

Mickaël Bensassi

Marketing Manager