Small and Medium-Sized Businesses

Voice of the Customer

Grow your online rankings and reviews while evolving to exceed customer expectations.

You can trust us


increase in customer satisfaction


survey response rate

126 million

reviews collected

Improve customer journey

Generate reviews

Increase Online Visibility

Automate communications

Engage your customers

Hear Directly from your customer

  • Collect & analyse customer feedback to truly know your customer
  • Make actionable decisions for your business based on data
  • Know how to offer the best customer experience & then boost customer satisfaction

Get more feedback

  • Map your customer journey to capture feedback at any stage 
  • Automate customisable questionnaires & review invitations to get more feedback

Increase online presence

  • Distribute reviews to major platforms like Google and TripAdvisor
  • Display reviews directly on your website to help increase conversion rate 
  • Watch online ranking soar with this user-generated content & more online reviews

What our clients say:

“We have been using Customer Alliance for some time. The platform is professional and with a few simple, targeted questions we can capture the attention of the customer. They feel appreciated and pampered by our attention.”


Get your free demo! No strings attached, we promise.

Schedule a free, personalised demo to see what advances your small and medium-sized business can make with our customer feedback software.

Customer feedback software by Customer Alliance includes Customer Experience Management, Voice of the Customer and Online Reputation Management.