Small and Medium-Sized Businesses

Voice of the Customer Solution

Grow your online rankings and reviews while evolving to exceed customer expectations.

You can trust us

8%

increase in customer satisfaction

25%

survey response rate

126 million

reviews collected

Improve customer journey

Generate reviews

Increase Online Visibility

Automate communications

Engage your customers

Hear Directly from your customer

  • Collect & analyse customer feedback to truly know your customer
  • Make actionable decisions for your business based on data
  • Know how to offer the best customer experience & then boost customer satisfaction

Get more feedback

  • Map your customer journey to capture feedback at any stage 
  • Automate customisable questionnaires & review invitations to get more feedback

Increase online presence

  • Distribute reviews to major platforms like Google and TripAdvisor
  • Display reviews directly on your website to help increase conversion rate 
  • Watch online ranking soar with this user-generated content & more online reviews

What our clients say:

“We have been using Customer Alliance for some time. The platform is professional and with a few simple, targeted questions we can capture the attention of the customer. They feel appreciated and pampered by our attention.”

Cardiosox
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free demo

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Schedule a free, personalised demo to see what advances your small and medium-sized business can make with our customer feedback software.

Customer feedback software by Customer Alliance includes Customer Experience Management, Voice of the Customer and Online Reputation Management.