Voice of the Customer
Solution
Grow your online rankings and reviews while evolving to exceed customer expectations.
You can trust us
8%
increase in customer satisfaction
25%
survey response rate
126 million
reviews collected
Improve customer journey
Generate reviews
Increase Online Visibility
Automate communications
Engage your customers
Hear Directly from your customer
- Collect & analyse customer feedback to truly know your customer
- Make actionable decisions for your business based on data
- Know how to offer the best customer experience & then boost customer satisfaction
Get more feedback
- Map your customer journey to capture feedback at any stage
- Automate customisable questionnaires & review invitations to get more feedback
Increase online presence
- Distribute reviews to major platforms like Google and TripAdvisor
- Display reviews directly on your website to help increase conversion rate
- Watch online ranking soar with this user-generated content & more online reviews
What our clients say:
“We have been using Customer Alliance for some time. The platform is professional and with a few simple, targeted questions we can capture the attention of the customer. They feel appreciated and pampered by our attention.”
Get your free demo! No strings attached, we promise.
Schedule a free, personalised demo to see what advances your small and medium-sized business can make with our customer feedback software.
Customer feedback software by Customer Alliance includes Customer Experience Management, Voice of the Customer and Online Reputation Management.