1.0Customer Alliancehttps://www.customer-alliance.com/fr/Tomasz Pieszkohttps://www.customer-alliance.com/fr/author/tp/Service Level Agreement - Customer Alliancerich600338<blockquote class="wp-embedded-content" data-secret="axS6BKZkSA"><a href="https://www.customer-alliance.com/fr/service-level-agreement/">Service Level Agreement</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.customer-alliance.com/fr/service-level-agreement/embed/#?secret=axS6BKZkSA" width="600" height="338" title="« Service Level Agreement » — Customer Alliance" data-secret="axS6BKZkSA" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script>
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CA Customer Alliance GmbH shall at all times during term of this Agreement provide the Services to meet or exceed the Service Level Performance Measure for each Service Level Performance Criterion, as defined herein below.