Powerful integrations, trusted partnerships
We’re proud to partner with leading hospitality solution providers, offering best-in-class guest review management to over 5,000 hotels worldwide.
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hotelkit is the central platform that digitizes and simplifies all operational processes in hotels. The multi-award-winning all-in-one hotel operations software covers the three core areas of team collaboration, digital housekeeping, and facility management – and is already used by more than 4,000 hotels in 85 countries. With hotelkit, teams can communicate anytime and on any device, complete tasks efficiently, and share knowledge.The result: smooth processes, motivated employees, and unique guest experiences.
The Oracle Hospitality Integration Platform gives you unprecedented access to your data, enabling you to connect your hotel applications with OPERA Cloud for faster, more innovative product development and easier collaboration. Designed from the ground up to meet the demands of hospitality operators and integrators, Oracle Hospitality Integration Platform will open your hotel to a world of opportunities.
More than a PMS, Apaleo is the API-first property management platform empowering hotel & apartment groups to create the ultimate experience for guests & staff. Gain back control and scale your hospitality business with native multi-property management, process automation, and unlimited data access.
Busy Rooms offers an adaptable, brandable, and scalable cloud-based Central Reservation System designed to be the control center for our Customers' daily sales, marketing, operational, and revenue management activities for accommodation providers.
Give your teams the tools they need to gather honest guest feedback at every touchpoint.An introductory call that’s all about you
Give your teams the tools they need to gather honest guest feedback at every touchpoint.An introductory call that’s all about you
Customer Alliance is a great tool that provides us with valuable insights into our guests experiences. It also makes it easy to respond to reviews instantly through interfaces on different platforms. It is continuously evolving to improve the functionality and usability of the platform. In addition, Customer Alliance has proven to be a reliable business partner, always providing active support to Sorat Hotels when needed.
Online Communications Manager
Customer Alliance is an amazing tool that has simplified our reviews management. We no longer need to manually monitorall the OTAs, saving us a lot of time. Centralized dashboard allow us to quickly respond. Since implementing this software, our review count has increased, allowing us to focus on enhancing our services. We highly recommend Customer Alliance to anyone looking to elevate their review management process.
Head of Revenue
Customer Alliance offers a user-friendly platform that helps us to efficiently manage our guest reviews and to increase our guest's satisfaction in a targeted manner. The automated processes save a huge amount of time and the analysis tools provide valuable insights into how we can improve.
Marketing Manager
The tool has greatly improved our feedback and reputation management. Previously, reviews on the various portals had to be painstakingly monitored individually - with the tool we are regularly informed about new reviews and can react immediately.
Hotel Manager
Customer Alliance is an outstanding tool for managing reviews and gathering customer feedback! Since we started using it, we have seen a significant increase in customer satisfaction and a smoother management of online reviews. The platform is intuitive and packed with features that make it easy to monitor feedback and analyze data.
Hotel Owner
