Leadership team

Moritz Klussmann

Moritz Klussmann

CEO (Chief Executive Officer) & Co-Founder

Torsten Sabel

Torsten Sabel

COO (Chief Operating Officer) & Co-Founder

Jens Panek

Jens Panek

CFO (Chief Financial Officer)

Alexis Dobbelaere

Alexis Dobbelaere

CSO (Chief Sales Officer)

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David Maicher

CTO (Chief Technology Officer)

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Willem Stimberg

CEO (Chief Executive Officer) Mexico

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Edoardo Reggiani

Head of Operations & CRM

Anastasios Cafaltis

Anastasios Cafaltis

Country Manager DACH

Grégoire Berthou

Grégoire Berthou

Country Manager FraBeLux

Alexis Dobbelaere

Francesca Celoria

Country Manager Italy

Thuong Thanheuser

Thuong Thanheuser

Head of HR

Shadab Akram

Shadab Akram

Recruiting Manager

The people

Founded in 2009 by Moritz Klussmann and Torsten Sabel, Customer Alliance now has 90+ team members (plus a few canine colleagues) of 18 nationalities. We’re a happy mix of developers, marketers, sales and customer care experts, to name a few. We all bring our individual skills and experiences, but we’re united by our love of tech, building innovative solutions and offering our hoteliers the opportunity to make a real difference to the way they manage and capitalize on their online reputation.

The culture

While being an established company, we’ve retained the startup feel. We’re committed to developing an environment that values ingenuity, creativity, transparency and a desire to succeed. All employees are offered a substantial annual education budget to aid their professional development (for example, language courses, conferences, online courses, books).