Customer Alliance’s Google Review Calculator helps you plan your review management strategy by showing exactly how many 5-star reviews you need to reach your target rating.
Use it to:
While this calculator helps you plan, actually improving your Google rating requires systematic review management.
Customer Alliance is an online review management platform, packed full of features to help you increase your Google review volume and score.
Send automated review invitations to your guests via email, SMS or QR code.
Choose exactly when to send them for maximum impact:
The platform handles everything automatically once you set your preferences, ensuring consistent review collection without manual work.
On average, our customers collect 30% more reviews year on year using this automated approach.


Hotels that respond to reviews see their ratings increase by 0.12 stars on average and receive 12% more reviews.
See and respond to reviews from Google, Booking.com, TripAdvisor and other platforms in one dashboard.
Use our AI Reply Assistant to generate unique, personalised responses in just one click.
Text Analytics automatically analyses every review to identify trends and opportunities. Instead of manually reading hundreds of reviews, see at a glance:
Track exactly what drives your ratings up or down and make data-driven decisions about where to focus your improvement efforts.
