3. Add-ons

AI Hub: Let AI analyse all your guest feedback and find hidden growth potential in seconds.

Custom Reports: A customised dashboard with automated reports and real-time analytics tailored to operational needs.

‍

Add-ons

• AI Hub

Let AI analyse all your guest feedback and find hidden growth potential in seconds

• Spot what guests talk about most, what’s exceeding expectations, and what needs improvement
• Get instant actionable AI-powered insights on where to act
• See which topics truly impact CSAT and NPS, beyond surface-level mentions

‍

Add-ons

• Customised Reports

Turn your data into tailored insights with custom reports built for your hotel’s exact needs.

• Automate recurring reports
• Create customised dashboard by location and other use cases
• Track the KPIs that matter most

‍

4. Availability

CA provides the Platform 24 hours a day, 365 days a year with at least 97% annual average availability.

5. System Requirements

To access the Platform the following requirements should be met:

(1) Internet Connection. A stable internet connection with an internet speed of least 50 MBit/s (download).

(2) Internet Browser.

(a) Desktop Browser. The Platform is tested against and supports the following desktop browsers:

Microsoft Windows 10 and newer:

– Google Chrome (latest stable version)

– Firefox (latest stable version)

– Microsoft Edge (latest stable version; Chromium-based only)

MacOS 10.12 and newer:

– Google Chrome (latest stable version)

– Safari (latest stable version)

For best results, use the latest version of Google Chrome.

(b) Mobile Web Browser. You can access the Platform through the following mobile browser:

Android 5 and newer:

– Google Chrome (latest stable version)

iOS 10 and newer:

– Google Chrome (latest stable version)

– Safari (latest stable version)

(c) Browser Configuration. Any supported browser that you choose to use must meet the following requirements:

– JavaScript is enabled.

– Cookies are enabled. Some modern browser versions are now disabling third-party cookies by default. Like many other web services, CA relies on these cookies to authenticate users. You may need to enable them in your browser for access.