Victor’s Residenz Hotels

"Quality management is one of the most important parts of Victor's Hotels' corporate philosophy. In Customer Alliance we have found an ideal partner for integrating the timely feedback we recieve from our guests (their reviews and suggestions) into our daily efforts to improve the quality of our services. We've also found that having Customer Alliance support our direct sales has resulted in more people visiting our website and booking directly through our site."

Marion Bechter, Product Manager