Media

Customer Alliance Media & Press

We are always keen on working with journalists and editors to share meaningful and insightful stories. Are you looking for an interview partner, a quote from one of our experts or would you like to talk to us, then please get in touch via mail to

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incl. Logo, Product Screenshots , Headshots of C-Levels and latest Press Releases

We’re in the News

It’s our passion to share exciting, worth knowing insights. See what we’ve been talking about lately in the media.

Hotel Executive

8 Hot Tips: How to Manage your Online Reputation during a Crisis

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TravelDailyNews

Understanding the impact of COVID-19 based on hotel reviews and website traffic

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eHotelier

How can hotels emerge stronger from the coronavirus crisis using digital technologies

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W&V

Wie sorgt man für einen guten Ruf im Netz?

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Customer Satisfaction

Capture Feedback In The Moment With Our New In-Web And In-App Surveys

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Customer Journey

Understand Satisfaction At Every Touchpoint With Our Customer Journey Tool

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Voice of the Customer

How To Customise Your Dashboard To See Your Most Valuable KPIs

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Hospitality News

Guest Communication During Coronavirus Crisis: How to Switch Off Your Post-Stay-Message

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Hospitality News

How to Respond to Guest Feedback via SMS for a More Positive Experience

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Hospitality News

User Guide Data Privacy – How to be GDPR compliant with Customer Alliance

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Hospitality News

How to Uncover the Real Email Address of Expedia Guests

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Hospitality News

How to Measure Your Customer Satisfaction with Our NPS Trend Page Over Time

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Hospitality News

How to Enhance your Digital Guest Communication with Our Guest Journey Editor

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Uncategorized

Lasciare le note interne per le valutazioni

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