Distribute and analyse your NPS survey questions with our advanced survey analysis software.
Build an NPS survey
Unite your company
Increase overall NPS
Questionnaire design software
Choose from a variety of question types and insert your company logo and colours.
Customer journey editor
You decide how and when to ask your Net Promoter Score question.
NPS survey distributor
Automate sharing your NPS survey via SMS, email, WiFi, beacon, tablet or QR code.
Get total control with our lean reporting. See all company levels in one place.
Use smart analytics to get customer segmentation, trend patterns and semantic analytics.
NPS score benchmark
Oversee locations and management levels to set appropriate benchmarks.
“Ongoing customer satisfaction measurement, customer feedback analysis will remain important tools to continually improve our processes. At the same time, customers increasingly post and search for feedback online. Having the right tools at hand to manage your online reputation effectively is key to enhance your customers’ experience.”
Customer feedback software by Customer Alliance includes Customer Experience Management, Voice of the Customer and Online Reputation Management.