Transform your
customers’ words
into insight and
action
Discover the topics and sentiment behind the feedback and make improvements that really matter.


Automate feedback analysis
Unlock insights into all your reviews with no manual work, accessed from one easy-to-use dashboard.

Uncover customer trends
Dive deep into common topics and themes to find out exactly what your customers want and where changes need to be made.

Uphold brand reputation
Catch issues early on with real-time analysis to lessen negative reviews and grow your online image.

Unite your company
Compare feedback between different locations and areas of your business to ensure a consistently outstanding customer experience.
See Text Analytics In Action
Learn more about text analytics and how it works on our platform
Get your free demo to see what we can do for your business. No strings attached, we promise.
Schedule a free, personalised demo to see what advances your company can make with our customer feedback software.
Customer feedback software by Customer Alliance includes Customer Experience Management, Voice of the Customer and Online Reputation Management.