Customer Experience Survey

How to make your customers happy? Ask them.

Easily create and share your voice of the customer questionnaire to get the actionable feedback you need.

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Create flexible surveys

Build your own survey questionnaire or choose from our templates. 30+ languages supported!

Share your surveys

Automate personalised customer surveys at designated touchpoints with our customer journey software.

Grow based on data

Use our survey analysis software to monitor survey scores and align across company touchpoints and locations.

Publically celebrate results

Share great feedback to online platforms like Google and TripAdvisor and directly on your website.

One platform, multiple tools

Get the most from your customer experience survey

Questionnaire builder

Choose from a variety of question types and insert your company logo and colors.

Customer journey mapping software

Design your customer journey and advance communications

Text analytics

Discover new trends with semantic analysis.

Multichannel invitations

Share your voc survey via SMS, email, WiFi, beacon, tablet or QR code

Review promoter

Display reviews on your website to drive conversion and send to major platforms like Google.

Breezy reporting

Oversee multi-locations and management levels with lean reporting in one place.

Curious how others use our customer experience survey?

Get inspired!

Customer satisfaction surveys

Guest experience survey

Patient satisfaction survey questionnaire

Dealership sales and service survey

CEM survey

VOC survey

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Don’t take our word for it.
Mazda says:

“At Mazda we want to offer an excellent customer experience. That’s why we encourage our customers to provide feedback after their visit. The insights we receive help us to better understand our customers’ needs and they are also increasingly important for new customers seeking information before making their purchase decision.”

Alexander Wagner, Manager Dealer & Customer Insights at Mazda Motor Europe