Say goodbye to
guesswork with
flexible, custom
surveys
Learn exactly what your customers want and drive satisfaction at scale
Create flexible surveys
Share your surveys
Grow based on data
Publically celebrate results
“At Mazda we want to offer an excellent customer experience. That’s why we encourage our customers to provide feedback after their visit. The insights we receive help us to better understand our customers’ needs and they are also increasingly important for new customers seeking information before making their purchase decision.”
One platform, multiple tools
Get the most from your customer experience survey
Questionnaire builder
Choose from a variety of question types and insert your company logo and colors.
Customer journey mapping software
Design your customer journey and advance communications
Text analytics
Discover new trends with semantic analysis.
Multichannel invitations
Share your voc survey via SMS, email, WiFi, beacon, tablet or QR code
Review promoter
Display reviews on your website to drive conversion and send to major platforms like Google.
Breezy reporting
Oversee multi-locations and management levels with lean reporting in one place.
Questions you can answer with your unique, custom survey
Get inspired!
Discover other features
for Customer Satisfaction Management
Online Review Management
Net Promoter Score
Multi-location management
Competitive benchmarking
Integrations
Get your free demo
Schedule a personalised demo to see what you can achieve with our scalable customer feedback software.
Customer feedback software by Customer Alliance includes Customer Experience Management, Voice of the Customer and Online Reputation Management.