Success story

How Relais Castello di Casiglio achieved the no.1 ranking on Booking.com

An ideal base for discovering the elegance of Lake Como, Relais Castello di Casiglio is a historic castle and 19th-century villa surrounded by parkland. Alongside its spacious, meticulously designed rooms, the accommodation boasts an expansive outdoor pool, restaurant and spa. The company Website: hotelcastellodicasiglio.itLocation: Erba, LombardyAccommodation type: 4-starRooms: 47 rooms,…

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How Medicover Romania collected 46,000 reviews by reimagining their patient feedback program

How do you efficiently collect and analyse feedback while treating more than one million patients a year?  We’ve worked with Medicover Romania on review and feedback management since September 2021. This case study covers activities from the beginning of our collaboration to May 2023, which led to the collection of…

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How a healthcare clinic harnessed the power of feedback and …

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Success story

How the SAND Lifestyle Hotel embraced digitalisation and col…

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Success story

How 79% of Mazda Motor Europe’s regional markets increased s…

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Success story

Brand reputation: Michelin star Relais et Chateaux Villa Cre…

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Success story

How The Mandala Hotel leverages the instant survey to improv…

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Success story

How Acquario di Genova became one of the World‘s Top 10 Aqua…

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