How Gorki Apartments reached No. 1 on Tripadvisor in Berlin with Customer Alliance
In Berlin, Germany’s capital and one of Europe’s most competitive hospitality markets, keeping a top reputation is not about a […]
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February 24, 2026
Preston Palace: How guest feedback data inspired the renovation of 324 rooms
Every year, Preston Palace, a unique all-inclusive family resort in the Netherlands, operates at an exceptional 96% occupancy rate. With […]
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December 10, 2025
How Hotel Nordik use review and feedback management to achieve the no.1 spot on Tripadvisor
October 17, 2024
Hospitality – Success Story
How Relais Castello di Casiglio achieved the no.1 ranking on Booking.com
May 14, 2024
Healthcare – Success Story
How Medicover Romania collected 46,000 reviews by reimagining their patient feedback program
October 11, 2023
Healthcare – Success Story
How a healthcare clinic harnessed the power of feedback and increased Google ratings by 15%
January 12, 2022
Hospitality – Success Story
How the SAND Lifestyle Hotel embraced digitalisation and collected over 4,500 reviews
October 28, 2021
Hospitality – Success Story
Brand reputation: Michelin star Relais et Chateaux Villa Crespi continues advancing its name
October 6, 2020
