With our latest update, it is now possible to comment on Facebook reviews and recommendations directly from your Customer Alliance backend Facebook Recommendations Gradually over the past weeks, Facebook have been adding recommendations along with the old reviews, where users can simply choose to either recommend a business to their friends or not. Users can not submit any new reviews, just recommendations. This results in the lack of reviews graded on a 5-star scale as previously seen. In order to support this change, Customer Alliance…