How to Uncover the Real Email Address of Expedia Guests

Expedia, the online travel agency offering hotels, flights, package tours, rental cars or event tickets, is one ...

How to Measure Your Customer Satisfaction with Our NPS Trend...

The Net Promoter Score (or simply NPS) is a powerful metric to measure the satisfaction and loyalty of your gues...

Study – Upselling strategies by hotel type and revenue...

How to Enhance your Digital Guest Communication with Our Gue...

We take your guest communication to a new level! Our Guest Journey Editor gives you full control over the commun...

Guide to Your Digital Guest Communication

5 Efficient Ways to Cross-Selling in Your Hotel

Cross-selling and up-selling play an essential role in a hotel’s strategy and success than ever before. It offer...

How to Improve the Customer Experience in Your Hotel

One of the main challenges faced by the hotel industry in recent years can be summed up in one question: How to ...

How The Mandala Hotel leverages the instant survey to improv...

How to Deliver a Seamless Guest Experience and Drive Revenue...

Guest feedback is extremely important for hoteliers. On the one hand, it provides an insight into the expectatio...