For years, online reviews influenced how guests chose their next stay. Today, those same reviews are influencing how artificial intelligence […]
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Guest reviews don’t just reflect a guest’s experience, they influence the next one. They’ve always mattered, but now, they shape […]
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If you’re a business owner or marketing manager, you know that online reviews can make or break your reputation. And […]
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Countless hoteliers who turn to review management software struggle with the challenges of: There are several review management software out […]
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At Customer Alliance, we’ve helped thousands of hotels collect and analyse guest feedback. One thing is clear: properties that effectively […]
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Many businesses turn to online reputation management tools when struggling with these critical challenges: The right online reputation management tool […]
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