Empowering Customer Experience for your Business

Intelligent tools to engage with your customers at all stages of their journey, collect feedback and improve your business.

Customer Experience Management

Customer Experience Management

Communicate with your customer at all stages of their journey. With intelligent triggers to automate interaction and feedback collection, you can ensure that your customer’s expectations are met. Generate more revenue with integrated upselling solutions and gain a holistic view of your guests interactions with your business.

Online Reputation Management

Online Reputation Management

Optimize your online visibility by gaining powerful insights into your operations and distributing reviews across the industry’s leading review portals. With a market leading semantic analysis technology and advanced reporting, you can truly understand the feedback of your guests, whilst monitoring the performance of your business and your competitors.

We are connected where it matters

With support for over 90 PMS and CRM systems and 50 online review portals, Customer Alliance connects to the platforms that matter the most to you.

We are connected where it matters

View our PMS and CRM integrations

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