Turn reviews into
revenue.
The ultimate
review management
system.
Generate more reviews and manage them all from one place. Having more reviews builds your online reputation and attracts more potential customers.
Automate review invites
Monitor all reviews
Grow based on data
Boost online visibility
Your review management tools
All the customer feedback collection tools you’ll ever need
Customer Journey Designer
Build your own customer journey. Maximise touchpoints for optimal feedback.
Flexible feedback forms
Create an unlimited number of surveys, asking the questions you want.
Multichannel invites
Ask for reviews via SMS, email, QR code, WiFi, tablet, or beacon.
Review portal distribution
Send collected reviews to major portals like Google, TripAdvisor, Yelp, and more!
Review analytics
Get portal statistics for yourself & competitors, track trends, and monitor customer sentiment.
Website review display
Show off your reviews directly on your website to build customer trust.
How would you like to use our customer feedback management solution?
Get inspired!
Don’t take our word for it. See what our clients say.
“By communicating with the customer before their visit, thanks to the pre-stay questionnaire, and after visiting the aquarium, we were able to optimize the experience, and consequently gain more positive feedback. After a few months of collaboration with Customer Alliance, we secured the first place for attraction in Genoa on TripAdvisor.” Read their success story.
Discover other features
To supplement your customer feedback management software
Competitor benchmarking
Multi-location management
Case Management
Get your free demo! No strings attached, we promise.
Schedule a free, personalised demo to see what advances your organisation can make with our best review software and its online reputation management tools.
Customer feedback software by Customer Alliance includes Customer Experience Management, Voice of the Customer and Online Reputation Management.