Understand whether your property appears in AI-generated recommendations, how it is described, and what you can do to improve visibility.
AI Search Visibility helps hotels understand how AI platforms recommend, describe, and compare their property.
"We definitely recommend it because it is both time-saving and highly efficient. It allows for quick and direct feedback evaluation and enables concrete action planning for continuous operational improvement."
"Customer Alliance helps us streamline many processes and allows us to have a more proactive approach to guest requests. Responding to guest comments gives the greatest value as it makes the job easier."
"The main value of Customer Alliance is that the guest already finds our reviews on the hotel website so they don’t have to look elsewhere. Over the years Customer Alliance has helped collect so many reviews, and they have increased sharply in quality."
"Customer Alliance made it simple for us to create surveys that actually work. It saves us time and helps us listen to every generation."
of travelers already use AI to plan trips
of travelers expect hotels to be visible in AI answers
of travelers would trust an AI recommendation when choosing a hotel
AI Visibility Score
See how visible your hotel is across major AI platforms and track your performance over time.
Sentiment & Perception
Understand how AI describes your property and identify information that may be missing or inaccurate.
Recommendations
Instead of guessing where to focus, understand which actions are likely to have the greatest impact on your hotel's AI presence.
Customer Alliance brings all your hotel reviews, surveys, and satisfaction scores into one stress-free platform — so you can spend less time chasing feedback and more time acting on it.
Empower your teams with the resources to collect genuine customer insights at every interaction.
AI Visibility Score
Have one reliable composite score across every major platform, so you finally know whether you appear in the answers travelers are already acting on.
Sentiment & Perception
AI doesn't just decide whether to mention you. It decides what to say. And what it says may be incomplete, outdated, or simply incorrect, costing you bookings without you ever knowing.
Recommendations
Knowing your score is only useful if you know how to improve it. AI Search Visibility turns every insight into a prioritized action with clear instructions, so nothing gets lost between the data and the doing.
Give your teams the tools they need to gather honest guest feedback at every touchpoint.
Choose a plan that grows with your properties — clear features, fair pricing, and no complexity.
Centralized review management
Richer feedback across the guest journey
Guest intelligence at scale
Learn how other teams benefited from Customer Alliance features
Learn how other teams benefited from Customer Alliance features
Learn how other teams benefited from Customer Alliance features
Learn how other teams benefited from Customer Alliance features
