Can I delete online reviews?
The significance of reviews for the hotel and gastronomy industries has increased substantially over the last few years. According to […]
The significance of reviews for the hotel and gastronomy industries has increased substantially over the last few years. According to […]
As a business owner, it’s likely that you will occasionally receive feedback from a guest which is not be as
ADR: an essential performance indicator for your hotel As we’ve seen in previous articles, the financial health of your establishment
Travelling has never been easier or cheaper – thanks to open borders, long-distance buses and budget airlines. At the same
From RevPAR to GOPPAR: the importance of key performance indicators for hotels There are many performance indicators which must be
In March 2018, Facebook launched a new tool destined to change the Social Media Marketing strategy of any tourist industry
Each day, more than 5 million Londoners, Britons, tourists and visitors use the London transport system to get around the
We can never repeat it enough – guest reviews are of utmost importance for any service establishment. Word of mouth
From ancient to modern times In the beginning, there was a fire at the hearth, a warm meal and a
How the Net Promoter Score helps you to increase loyalty The idea of the Net Promoter Score is fairly recent