Will AI recommend your hotel? How to increase visibility in ChatGPT and AI search
For years, online reviews influenced how guests chose their next stay. Today, those same reviews are influencing how artificial intelligence […]
Uncategorized
Articles
Customer Satisfaction, Feedback Economy, Reputation Management, Review Management
The ROI of Online Reputation Management for Hotels
Guest reviews don’t just reflect a guest’s experience, they influence the next one. They’ve always mattered, but now, they shape
Customer Satisfaction, Feedback Economy, Reputation Management, Review Management
20 Google review response examples to steal (for good, bad, and average reviews)
If you’re a business owner or marketing manager, you know that online reviews can make or break your reputation. And
Review Management
8 best review management software for hotels in 2025
Countless hoteliers who turn to review management software struggle with the challenges of: There are several review management software out
Surveys
Hotel guest satisfaction surveys: A complete guide for 2025
At Customer Alliance, we’ve helped thousands of hotels collect and analyse guest feedback. One thing is clear: properties that effectively
Reputation Management, Review Management
9 best online reputation management tools in 2025
Many businesses turn to online reputation management tools when struggling with these critical challenges: The right online reputation management tool
Uncategorized
AI review response generator: get high-quality replies at scale
Do you get overwhelmed trying to respond to reviews? Do you wish there was an easier way to manage them
Uncategorized
How to increase Airbnb bookings (10 top hosts share their secrets)
At the time of writing, there are more than 7.7 million active listings on Airbnb. That’s more than the number
Uncategorized
Looking for a ReviewPro alternative?
Customer Alliance is the best ReviewPro alternative for hoteliers who want a dedicated review and feedback management platform that integrates
Review Management
Managing online reviews: a step-by-step guide [+ free template]
Review management has the power to increase your online visibility, set you apart from the competition, and attract more customers. But
