Will AI recommend your hotel? How to increase visibility in ChatGPT and AI search								
				For years, online reviews influenced how guests chose their next stay. Today, those same reviews are influencing how artificial intelligence […]
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									October 20, 2025								
				 
															
									Customer Satisfaction, Feedback Economy, Reputation Management, Review Management								
				
									The ROI of Online Reputation Management for Hotels								
				Guest reviews don’t just reflect a guest’s experience, they influence the next one. They’ve always mattered, but now, they shape […]
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									September 29, 2025								
				 
															
									Voice of the Customer								
				
									The Voice of the Customer survey for competitive customer insights								
				
									January 28, 2021								
				 
															 
															
									Voice of the Customer								
				
									Ecommerce and the Voice of the Consumer—Feedback matters								
				
									November 19, 2020								
				 
															
									Voice of the Customer								
				
									Hotel VoC: The key to guest satisfaction is voice of the customer								
				
									November 9, 2020								
				 
															
									Voice of the Customer								
				
									Voice of the Customer Tools to Improve Customer Experience								
				
									October 28, 2020								
				 
															
									Voice of the Customer								
				
									VoC Restaurant 101: Develop a Voice of the Customer Strategy								
				
									October 15, 2020								
				




