Will AI recommend your hotel? How to increase visibility in ChatGPT and AI search
For years, online reviews influenced how guests chose their next stay. Today, those same reviews are influencing how artificial intelligence […]
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October 20, 2025
Customer Satisfaction, Feedback Economy, Reputation Management, Review Management
The ROI of Online Reputation Management for Hotels
Guest reviews don’t just reflect a guest’s experience, they influence the next one. They’ve always mattered, but now, they shape […]
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September 29, 2025
Reputation Management
Restaurant Management: Why Restaurant Reviews Matter
October 5, 2020
Voice of the Customer
The Voice of the Customer Guide: Importance, VoC tools and examples
September 30, 2020
Hospitality News
Contactless Era for Hotels: Why You Should Offer a Self Check-in
September 4, 2020
Restaurant Review Management
Customer Data & Restaurants: Collect Digitally and Increase Engagement
July 8, 2020
Hospitality News
Hotels, want to be starstruck? Digitalise to increase your hotel star rating
July 1, 2020
