Will AI recommend your hotel? How to increase visibility in ChatGPT and AI search
For years, online reviews influenced how guests chose their next stay. Today, those same reviews are influencing how artificial intelligence […]
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October 20, 2025
Customer Satisfaction, Feedback Economy, Reputation Management, Review Management
The ROI of Online Reputation Management for Hotels
Guest reviews don’t just reflect a guest’s experience, they influence the next one. They’ve always mattered, but now, they shape […]
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September 29, 2025
Returning to The Office: 7 Thoughts to Create a Safe and Healthy Workplace after COVID-19
June 5, 2020
Hospitality News|Reputation Management|Revenue Management
Customer Alliance City Report 2020 – Understanding the COVID-19 Pandemic Based on a Global Analysis of Hotel Reviews
April 30, 2020
Top Tools for Online Team Collaboration – How We Switched to Remote Working Within 4 Hours
April 15, 2020
Hospitality News
How to Uncover the Real Email Address of Expedia Guests
February 19, 2020
Cross-selling in hotels: how to boost revenue and enhance the guest experience
November 12, 2019
Hospitality News
How to Implement a Successful Guest Satisfaction Strategy in Your Hotel
September 5, 2019
