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Google Reviews

Get clicked with Google Reviews A business reality is success or failure relies on customers finding and clicking on you through Google; making it paramount you somehow stand out from the competition. You must always consider the customer’s perspective; specifically, why he or she should click your page over a…

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Customer Satisfaction KPI and why you need to focus on one or two

Are your guests satisfied with your business? To get ahead, your company needs to know. Set one company customer satisfaction KPI (key performance indicator) or more to measure and track customer satisfaction of your company.  “In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a…