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Hotel Reputation Management—Control your online reviews

As a hotelier, you may have spent years, sometimes even decades, building your hotel’s reputation, only to suddenly realize that a few dissatisfied guests are enough to ruin your online reputation. In fact, the digital review culture presents risks, but also opportunities. In today’s world, hotel reputation management must include…

Article

Five Things Hotels Should Stop Doing In 2017

  The following guest article hast been published as a blogpost by Des O’Mahony from our partner Bookassist, on Thu, December 22, 2016. Dr Des O’Mahony is CEO and Founder at Bookassist, the multi-award-winning technology and digital strategy partner for hotels worldwide, and is a HSMAI “Top 20 Extraordinary Minds”…