Customer Satisfaction, Feedback Economy, Reputation Management, Review Management
The ROI of Online Reputation Management for Hotels

Guest reviews don’t just reflect a guest’s experience, they influence the next one. They’ve always mattered, but now, they shape […]

September 29, 2025
Customer Satisfaction, Feedback Economy, Reputation Management, Review Management
20 Google review response examples to steal (for good, bad, and average reviews)

If you’re a business owner or marketing manager, you know that online reviews can make or break your reputation. And […]

January 3, 2025
Can I delete online reviews?
April 26, 2018
How to get fake reviews removed from TripAdvisor
April 25, 2018
How to take advantage of your online reputation to optimise your ADR
April 23, 2018
Ecotourism holidays: How to attract environmentally conscious travelers
April 12, 2018
Get to grips with GOPPAR to make your hotel more profitable
March 22, 2018
Facebook Trip Consideration: how is it going to change the tourism industry?
March 22, 2018
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