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Is your online reputation in shape for summer reservations?

It’s that time of the year again. The first rays of sunlight touch the ground and travelers around the globe start planning their summer holidays. As these travelers research for the perfect hotel for their getaway, you want to ensure they easily find and chose you instead of your competitor.…

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How to protect your hotel from fake online reviews

The evolving problem A new social trend called “online reviews” influences nearly every type of consumer purchase, but what is it actually? Merriam-Webster dictionary defines a review as “a report that gives someone’s opinion about the quality of a book, performance, product, etc.” In other words, the action of looking…

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The strategic importance of RevPar and ratings

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Your guests’ hotel reviews: which to answer and how

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Customer Satisfaction KPI and why you need to focus on one o…

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How Online Reputation Management, “ORM”, has become key to h…

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The Hospitality Industry faces a changing landscape in Onlin…

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The rise of Online Reputation Management in an age of online…

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