Article

8 best review management software for hotels in 2024

Countless hoteliers who turn to review management software struggle with the challenges of: Keeping up with guest reviews across multiple portals: Checking all the different portals is time-consuming. This makes it easy to miss reviews (especially problematic when you have bad feedback that puts your hotel’s reputation at risk) Replying…

Success story

How Medicover Romania collected 46,000 reviews by reimagining their patient feedback program

How do you efficiently collect and analyse feedback while treating more than one million patients a year?  We’ve worked with Medicover Romania on review and feedback management since September 2021. This case study covers activities from the beginning of our collaboration to May 2023, which led to the collection of…