How can I ask guests for a review?
In today’s digital age, online reviews are the lifeblood of hospitality businesses. Gone are the days when recommendations were whispered […]
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Articles
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How can I get to know my guests’ opinion during all the phases of their stay?
Your guest’s experience does not begin upon arrival at your facility, but much earlier. Already at the time of booking
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How do guest reviews impact my TripAdvisor ranking?
The TripAdvisor ranking is one of the elements that you must control in order to ensure good online visibility and
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How can I dispute a guest review?
It may happen that sometimes your guests reviews do not fully reflect the reality or that they arise from a
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How can I measure ROI? How will it help in revenue and marketing terms?
There’s no doubt that increasing your visibility and the revenue brought in by your establishment are your priorities. However, setting
Hospitality News
How is the guest relation to your hotel? Points for improvement
Relationships with guests must be your hotel’s priority. It’s a good idea to take another look at how the guest
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Why should I monitor my competitor reviews?
The hotel and restaurant sector is becoming increasingly competitive, with new concepts emerging and establishments offering ultra-competitive prices in response
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How can I get more positive reviews on TripAdvisor?
Undoubtedly, being or not being on TripAdvisor really makes a difference. With over 570 million reviews, the feedback collection portal
What is Google My Business website? Improving visibility
Launched in 2014, Google My Business’s platform helps local businesses and brands, such as hotels. Free of charge, hotels can
Review Online: How Customer Reviews Help You to Generate More Revenue
Online reviews are a perfect tool to increase visibility and drive sales Online ratings are more important than ever before.
