Privacy Policy


These terms and conditions supplement the terms and conditions of CA Customer Alliance GmbH, Ullsteinstr. 130 | Tower B, 12109 Berlin (Germany)

Customer Alliance takes your personal and customer data very seriously and adheres strictly to all data protection laws. All personal information collected by the Customer Alliance website is a technical necessity. In no case will the data be sold without your consent or otherwise transferred to third parties. The following statement gives an overview of how we ensure this protection, what type of data is collected, and for what purposes.

If you have any questions concerning this privacy policy, please contact:

Hans-Christian Widegreen
Lawyer for Information Technology |
Neue Schönhauserstr. 13, D-10178 Berlin, Germany
Phone 030 84 71 24 95, Telefax 030 84 71 24 96


§1 Data Processing on the “Customer Alliance Sites”

The operator collects and stores server log files that your browser sends to Customer Alliance. This data can be associated to the operator, to any specific person. This data is not combined with any other external sources in anyway.


§2 Cookies

The website uses, so-called, ‘cookies.’ They serve to make the services offered by Customer Alliance user-friendly, effective, and secure. Cookies are small text files that are stored on your computer by your browser. Most of the Customer Alliance cookies are, so-called, ‘session cookies.’ Cookies on your computer do no harm and do not contain viruses.


§3 Usage Statistics

To monitor usage statistics, Google Analytics is used. As depicted by the terms and conditions of Google Analytics (8 Privacy, 8.1), we issue the following statement: “This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.” For further information on privacy, please contact Google:

If you want to prevent logging, please contact the Independent Centre for Privacy Protection Schleswig-Holstein, using the following instructions:


§4 Right to Information

You always have the right to information regarding the recording of your personal data, its origin, destination, and purpose of storage.


§5 Safety and Security

We use technical and organizational security measures to ensure that all personal data is protected against loss, incorrect changes, or unauthorized access by third parties.


§6 Changes to Privacy Policy

Customer Alliance reserves the right to modify this Privacy Policy at any time if changes or omissions are identified in any new terms of services provided by Customer Alliance. Customer Alliance will inform you of any changes to this Privacy Policy by email to your nominated email address. If you do not contradict the validity of the new privacy policy within two weeks after the notification date, the revised Privacy Policy shall be considered accepted by you.


§7 Further Information

Your trust is very important to Customer Alliance. Therefore Customer Alliance will happily answer all questions regarding the processing of your personal data. If you have questions that are not answered by this privacy policy, or if you require more detailed information, please call Customer Alliance anytime.

These terms and conditions are a direct translation from the German version.