Resources
Success story
How Medicover Romania collected 46,000 reviews by reimagining their patient feedback program
How do you efficiently collect and analyse feedback while treating more than one million patients a year? We’ve worked with Medicover Romania on review and feedback management since September 2021. This case study covers activities from the beginning of our collaboration to May 2023, which led to the collection of…
Success story
Centro Medico Fisio Lingotto Success Story
How a healthcare clinic harnessed the power of feedback and increased Google ratings by 15% Among the baroque buildings and tree-lined boulevards of Turin, a clinic has been helping patients regain their health for almost 50 years.Founded by Dr Marcello Empoli, Centro Medico Fisio Lingotto began…