Will AI recommend your hotel? How to increase visibility in ChatGPT and AI search

For years, online reviews influenced how guests chose their next stay. Today, those same reviews are influencing how artificial intelligence […]

October 20, 2025
Customer Satisfaction, Feedback Economy, Reputation Management, Review Management
The ROI of Online Reputation Management for Hotels

Guest reviews don’t just reflect a guest’s experience, they influence the next one. They’ve always mattered, but now, they shape […]

September 29, 2025
Customer experience for hotels: Combining technology and human touch
August 13, 2019
How Hotel Chains Can Improve Their Operations with Guest Feedback
July 8, 2019
Hospitality News
Respond to Booking.com Reviews From the Customer Alliance Dashboard
July 4, 2019
Hospitality News
Check in check out: Focus on these for your guest experience
May 7, 2019
Hospitality News
Collect Real Email Addresses from Booking.com Guests
April 3, 2019
How to use Instagram to improve your guest experience
March 25, 2019
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