Article

Enhance your hotel’s brand through Snapchat

As Snapchat grows its partnerships with other social media giants (Facebook, Instagram, and Twitter), its relevance to businesses – both small and large – increases. The Snapchat “craze,” has expanded far beyond its original purpose: from fun-loving, silly interactions between friends, into a medium for corporations, presidential candidates, and celebrities…

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Ever stopped to consider the added benefits of guest reviews?

There are countless articles telling you about the importance of guest reviews for improving your hotel and guest experience, so we won’t waste too much time rehashing what you already know; but, we’ll tell what you can discover from these reviews upon a second glance. This article walks you through…

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Redirect guests to Google for their reviews and improve your…

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Article

How to protect your hotel from fake online reviews

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Article

The strategic importance of RevPar and ratings

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Article

Your guests’ hotel reviews: which to answer and how

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Article

Customer Satisfaction KPI and why you need to focus on one o…

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The Hospitality Industry faces a changing landscape in Onlin…

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