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Ever stopped to consider the added benefits of guest reviews?

There are countless articles telling you about the importance of guest reviews for improving your hotel and guest experience, so we won’t waste too much time rehashing what you already know; but, we’ll tell what you can discover from these reviews upon a second glance. This article walks you through…

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Expand your Google, Trivago & HolidayCheck presence through Customer Alliance

Google, Trivago, and HolidayCheck rapidly advanced into the premier portals guests check prior to booking with hotels. These portals display guest opinions via reviews and commentary. Read here the facts and how you can transform your reputation across these extremely relevant portals.

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How to protect your hotel from fake online reviews

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