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How to Create a Restaurant Marketing Plan?

Are you a restaurant owner, working night and day and don’t have enough time to take care of your online reputation? You definitely need to be finding the time! Nowadays, a positive online visibility has become paramount for a restaurant. This is why we have prepared for you this step-by-step…

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What is Customer Experience Management? Your guide to customer satisfaction and loyalty

How to create a positive customer experience The customer is king! You have probably heard this slogan many times before. And perhaps even made it the credo of your own company. Well, then you understand the central aspect of customer experience management: putting the customer at the heart of the…