Will AI recommend your hotel? How to increase visibility in ChatGPT and AI search
For years, online reviews influenced how guests chose their next stay. Today, those same reviews are influencing how artificial intelligence […]
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October 20, 2025
Customer Satisfaction, Feedback Economy, Reputation Management, Review Management
The ROI of Online Reputation Management for Hotels
Guest reviews don’t just reflect a guest’s experience, they influence the next one. They’ve always mattered, but now, they shape […]
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September 29, 2025
Customer feedback management
What types of customer feedback are there? Unlock your business potential with these 11 methods
July 25, 2023
Customer feedback management, Surveys
The power of listening: 5 survey questions used by the world’s best hoteliers
April 28, 2023
Review Management
How to get more 5-star reviews: the secret sauce for mid-sized businesses
April 17, 2023
Customer Alliance Guides
Discover the power of AI Reply Assistant with this comprehensive guide
March 31, 2023
Customer Satisfaction, Feedback Economy, Reputation Management, Review Management
20 Google review response examples to steal (for good, bad, and average reviews)
March 16, 2023
Online Reputation Management, Reputation Management, Review Management
How many Google reviews do I need? (plus 8 foolproof ways to get them)
February 24, 2023
