Will AI recommend your hotel? How to increase visibility in ChatGPT and AI search
For years, online reviews influenced how guests chose their next stay. Today, those same reviews are influencing how artificial intelligence […]
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October 20, 2025
Customer Satisfaction, Feedback Economy, Reputation Management, Review Management
The ROI of Online Reputation Management for Hotels
Guest reviews don’t just reflect a guest’s experience, they influence the next one. They’ve always mattered, but now, they shape […]
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September 29, 2025
Online Reputation Management, Review Management
5 time-saving strategies for responding to online reviews
January 17, 2023
Customer Experience, Customer Journey, Customer Satisfaction, Customer Satisfaction Metrics, Feedback Economy
5 Ways You Can Use In-Web Surveys To Maximise Customer Happiness
January 2, 2023
Customer Journey, Customer Satisfaction, Feedback Economy, Reputation Management, Review Analytics
Use Holiday Season Feedback To Plan For Success (And Make 2023 Your Best Year Yet)
November 30, 2022
Customer Alliance News|Hospitality News|Reputation Management, Customer Alliance News|Reputation Management, Reputation Management, Review Analytics
Reviews And SEO: how to get more clicks and show up on the first page of Google
November 10, 2022
Customer Alliance News|Reputation Management, Reputation Management, Restaurant Review Management, Review Analytics
Online Reputation Management (The Only Guide You’ll Ever Need)
October 27, 2022
