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Understanding the Impact of COVID-19 Based on Hotel Reviews and Website Traffic – The Latest Data Analysis for 2020

Highlights: The review volume in Berlin is higher than in other European cities. The review volume in London is still very low. New York City sees very little activity. The number of hotel reviews in Shanghai and Hong Kong are increasing, but they are still below 2019 levels. Domestic travel…

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Customer Data & Restaurants: Collect Digitally and Increase Engagement

Dear Restaurant Owners, we’re thrilled to see your businesses reopening. (If we’re honest, we’re also tired of doing so many dishes.) The world looks different amidst COVID-19. Now restaurants are required to get customer data in case of an onsite COVID-19 outbreak. Collecting your guests’ information doesn’t have to be…

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Hotels, want to be starstruck? Digitalise to increase your h…

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Returning to The Office: 7 Thoughts to Create a Safe and Hea…

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Recovering from COVID-19: Financial Aids for the Hospitality…

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Customer Alliance City Report 2020 – Understanding the COVID…

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7 Tips for Hotels during COVID-19: How to Manage Your Online…

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Top Tools for Online Team Collaboration – How We Switched to…

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