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5 reasons to use a tool to manage reviews for your online store

Online reviews are essential for all types of business, and we never tire of repeating it. However, it isn’t always easy to collect your customers’ feedback and achieve an excellent online reputation. Despite the fact that 97% of the users state that they read online reviews before booking or purchasing…

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Reviews Drive Visibility Drives Revenue

The following article was written by Abdelrahman (Abdo) Wahba, the Head of Product at Customer Alliance. Abdo oversees all product development at Customer Alliance and regularly explores and analyzes the millions of reviews in the Customer Alliance database. It is undeniable that online visibility of a hotel is directly proportional…